Go Planet Go Planet

Privacy Policy

Effective Date: September 23, 2025

Go Planet is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use GoPlanet (the "App"), including features such as submitting projects, boosting advertisements, and making payments.

1. What Information We Collect

We collect the following types of personal data when you use Go Planet:

Category Data Collected
Advertisement Data Projects and ads you submit, boost settings, and ad content you upload.
Payment Data Subscription and in-app purchase records processed through Apple's payment systems.
Usage Data How you use the App: pages/screens visited, features used, times and dates, device model and OS version.
Support / Contact Data When you contact us (e.g., for help), we may collect your message content, email, or other contact info.

2. How We Use Your Information

  • To provide the core services: submitting projects and boosting them through advertisements.
  • To process payments and manage your subscription.
  • To improve and maintain the App: analytics, fixing bugs, performance improvements.
  • To respond to your requests, support inquiries, or feedback.
  • To comply with legal obligations (if required), protect rights, etc.

3. Data Sharing and Disclosure

We do not share your personal data with third parties except in these cases:

  • With service providers who help us operate the App (for example, hosting, notifications, analytics). They only receive as much data as needed for their service and are obligated to protect your data.
  • With Apple (or other platform services) for handling payments/subscriptions, as required (via Apple's systems).
  • If required by law, regulation, or legal process (e.g., court order), or to protect rights.
  • If we believe in good faith that disclosure is necessary to prevent harm or fraud.

4. Data Retention

We will keep your advertisement data and usage data for as long as needed to provide services.

We will retain certain data for a reasonable period after it is no longer needed (for legal, tax, or fraud prevention purposes), then delete or anonymize it.

5. Security

We use reasonable technical and organizational measures to protect your data (e.g., encrypted connections, secure storage). However, no system is 100% secure; while we strive to protect your data, we cannot guarantee absolute security.

6. Your Controls and Rights

Depending on where you live, you may have rights over your data, such as:

  • Requesting access to or deletion of your personal data.
  • Withdrawing consent if applicable.

To exercise any of these rights, contact us at the address below.

7. Children

Go Planet is not intended for users under the age of 17. We do not knowingly collect personal data from children under 13. If we become aware we have done so, we will take steps to delete that data.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. If material changes are made, we will update the "Effective Date" above and notify you via the App or by other means.

9. Contact Us

If you have questions, concerns or requests about this Privacy Policy, please contact us at +964 751 525 1734.

Terms of Service

Last updated: April 16, 2026

By downloading or using the GoPlanet app, you agree to the following terms:

1. Acceptance of Terms

By accessing or using our app, you agree to be bound by these Terms of Service. If you do not agree, please do not use the app.

2. Use of the App

GoPlanet allows users to submit projects and boost them through advertisements. You agree to use the app only for lawful purposes and in a way that does not infringe the rights of others.

3. User Content

You are responsible for any content you submit through the app. You agree not to post content that is illegal, offensive, misleading, or violates third-party rights.

4. Payments & Subscriptions

Payments are processed securely. All purchases are final unless otherwise required by applicable law. Subscription fees are billed on a recurring basis and can be cancelled at any time.

5. In-App Purchases

Some features require in-app purchases through the App Store. All billing is handled by Apple and subject to their terms.

6. Privacy

We respect your privacy. We collect only the information necessary to provide our services and do not sell your data to third parties.

7. Termination

We reserve the right to suspend or terminate accounts that violate these terms.

8. Changes to Terms

We may update these terms at any time. Continued use of the app after changes constitutes acceptance of the new terms.

9. Contact

For questions about these terms, contact us at +964 751 525 1734.

Support

We typically respond within 24 hours

If you have any questions, issues, or need help using the app, our support team is ready to assist you.

Phone / WhatsApp

+964 751 525 1734

We can help with:

$ Payment & subscription questions
📣 Ad submission support
Technical problems
? General inquiries